Event Registration & Ticketing
En bref
Event Registration & Ticketing turns every championship, festival, and open day into a self-service marketplace for the whole event audience. Spectators buy tickets, delegations declare squads, journalists request press passes, volunteers sign up for shifts, and supporters pre-order merchandise — all from one branded event portal that feeds straight into the major-event operations workspace and accreditation pipeline.
Comment ça fonctionne
Each event gets a public storefront with multiple ticket SKUs: single-day passes, full-event passes, family bundles, and tiered VIP packages with hospitality add-ons such as catering, parking, and meet-and-greets. Pricing supports early-bird windows, member discounts validated against federation licence numbers, and currency localisation per host country. Spectator checkout uses Stripe for cards and regional methods (Klarna, iDEAL, Bancontact, Swish) and issues mobile tickets with rotating QR codes that scan at the gate via the volunteer app.
Delegation registration is a separate flow where national-team managers declare players, coaches, and support staff, upload passports for accreditation, and confirm rooming preferences inherited by the accommodation module. Media accreditation collects outlet, beat, equipment list, and prior coverage, and routes requests to the press chief for approval. Volunteer registration captures availability, languages, certifications (first aid, drivers licence), and t-shirt size; the shift scheduler then auto-assigns slots across roles (gate, catering, transport, scoring, hospitality) with conflict detection and re-confirmation reminders.
Volunteers receive their personal schedule in the app with check-in QR. Merchandise pre-orders run on the same checkout so supporters can collect official jerseys, caps, and event programmes at the venue or have them shipped. All flows post into a unified event roster used by accreditation, ceremony, and transport.
Capacités clés
- Multi-tier ticket SKUs with early-bird, member, and currency-localised pricing
- Mobile tickets with rotating QR codes scanned by the volunteer app
- Delegation registration with passport upload feeding accreditation
- Media accreditation workflow with press-chief approval and outlet history
- Volunteer signup with shift scheduler, conflict detection, and reminders
- Event merchandise pre-order with venue pickup or shipping
- Unified event roster shared with accreditation, ceremony, and transport
En pratique
A spectator finds the event from the public events feed, picks a two-day pass plus a hospitality lounge add-on, pays in local currency, and receives QR tickets in Apple Wallet. A national-team manager opens the delegation portal, declares the squad, uploads passports, and selects rooming preferences. A photographer requests media accreditation describing assignment and gear; the press chief approves within a day.
A retired teacher signs up as a volunteer, marks weekend availability and French-English-Italian skills, and is auto-assigned three shifts at the welcome desk. Two weeks before the event everyone receives a personalised pre-event email with ticket, schedule, venue map, and merchandise pickup instructions.
Fonctionnalités de ce sous-système
7| ID | Status | Fonctionnalités |
|---|---|---|
| F13.02.01 | Livré | Spectator ticket sales (online) ✅ PL-F1302a |
| F13.02.02 | Livré | Ticket types (day pass, full event, VIP) ✅ PL-F1302a |
| F13.02.03 | Livré | Delegation registration (national teams) ✅ PL-F1302a |
| F13.02.04 | Livré | Media accreditation requests ✅ PL-F1302a |
| F13.02.05 | Livré | Volunteer registration and management ✅ PL-F1302b |
| F13.02.06 | Livré | Volunteer shift scheduling ✅ PL-F1302b |
| F13.02.07 | Livré | Event merchandise pre-orders ✅ PL-F1302b |