Hospitality Venues

A boule-bar two streets away from a federated club has dozens of natural customers who simply do not know the venue exists. Cold paid social burns margin; flyer drops are unreliable.

Surfacing the venue inside the player feed and proximity finder reaches people already searching for somewhere to play — an audience with revealed intent and demonstrated boules ownership. The same channel supports last-minute promotions when a cancellation opens a court, converting otherwise-lost capacity into walk-in covers within minutes.

Boulodrome Finder lists the venue with court count, F&B availability, accessibility, opening hours, and live booking. The player feed delivers proximity-based promotions (e.g. 'free court Wednesday 19:00, 20% off jugs') to opted-in licensed players within walking distance.

Marketing Automation triggers neighbourhood pushes when courts go unbooked within a 4-hour window, converting unsold capacity into walk-in covers.

An event — birthday party, league night, corporate group — combines court allocation, table assignment, pre-ordered menu, dietary handling, and timed kitchen pacing. Today, hosts call the venue, the manager scribbles notes, the kitchen finds out at 19:30.

Revenue leaks through forgotten upsells, mis-paced service, and over-promised availability. An integrated booking-to-KDS flow means the kitchen sees the cohort at booking time, the floor sees court and table together, and the guest experiences seamless choreography that drives reviews and repeat visits.

Chain-Venue Booking Platform bundles courts, tables, and event packages into one booking. F&B Menu & KDS captures pre-orders at booking and feeds the kitchen pacing screen by court arrival time.

Operator Console shows floorplan with live table and court status side by side; POS Integration closes the loop on actual covers and spend.

Friday-Saturday is full whether or not the venue invests in marketing; Tuesday-Wednesday is empty regardless of weather. The revenue opportunity is structural: convert the quiet 60% of the week into engineered demand.

League nights, member-exclusive happy hours, gift-card promotions during gifting seasons, and win-back flows at 30/60/90 days each move covers from zero to meaningful. Compounded across the calendar, these programmes can lift annual revenue 15-25% without adding capacity, transforming venue economics.

Customer Portal & Loyalty (ChainPassport) tracks visits, spend, and tier benefits; reward rules engineer return visits to off-peak nights with member-only Tuesday tournaments and Wednesday happy hours. Marketing Automation runs birthday, win-back at 30/60/90 days, gift-card-promo, and league-recruitment sequences.

Pricing & Payments configures peak/off-peak court rates and member-tier discounts that pull demand to where capacity sits unsold.