Our approach in one sentence
We review prices once a year, any change follows inflation plus real hosting-cost increases with a fixed cap, and you always get written notice before anything changes.
Pricing Policy
How our prices work — the plain-language version
Running a platform costs money, and those costs change. Instead of surprising you, we have written down exactly when prices can change, by how much, and how much notice you get.
The five rules we follow
- We review prices once a year, every autumn — the same month every year, so you always know when to expect it.
- Any increase follows a clear formula: EU inflation (HICP) plus documented hosting-cost increases, capped at inflation + 3 percentage points. Example: if inflation is 2 %, the maximum increase is 5 %.
- A price change only takes effect at your next renewal. Your current subscription period is never affected — the price you agreed to stays until the period ends.
- We give at least 90 days of written notice to federations and large clubs, and at least 60 days to smaller customers. The notice says exactly what the new price will be and when it starts.
- If you do not want to accept the new price, you can cancel without any fee. Your current period runs to its end at the old price — we never cut service short.
Common questions
- When can my price change?
- Only at your next renewal, and only after we have given you written notice in advance (90 days for federations and large clubs, 60 days for smaller customers). Your current subscription period is never affected.
- How much could the price go up?
- The increase follows a simple formula: official EU inflation (HICP) plus any real hosting-cost increases, with a hard cap at inflation + 3 percentage points. Most years we expect to stay close to inflation alone.
- What if I do not accept the new price?
- You can cancel without any fee or penalty. Your current period continues at the old price until it ends. After that, the new price would apply — but only if you choose to renew.
- Why do prices need to change at all?
- Our costs are real: cloud hosting, software licences, support staff, and development. Those costs rise over time with inflation and with the growth of the platform. A transparent yearly review is healthier than either a secret increase or letting the service fall behind.